Vidaset Terms of Service

Effective date: 13 October 2026. The changes of 10 October 2026 apply to Accounts created earlier from 24 October 2026.

1. Who provides the service

Vidaset is provided by Łukasz Radzikowski, doing business as Solvo Film Łukasz Radzikowski, ul. ks. Teofila Boguckiego 4/56, 01-502 Warsaw, Poland, tax ID (NIP) 9591691873, REGON 260344873, registered in the Polish Central Register of Business Activity (CEIDG) ("we", "us").
For anything about the service, including complaints, withdrawal and personal data, write to support@vidaset.app.
These Terms are available free of charge at vidaset.app/terms in a form you can download, save and print.

2. Definitions

Vidaset, the App: the browser-based software for budgeting and quoting video productions at app.vidaset.app.
Website: vidaset.app, including the free call sheet generator.
You, User: the person who created an Account.
Account: your Vidaset account, protected by your email and password.
Quote: a document you create in the App, including the estimate and the PDF.
Free plan, Pro plan: the plans described in section 5.
Consumer: a natural person entering the agreement for purposes not directly related to their trade, business or profession.
Sole trader with consumer rights: under Polish law (art. 38a of the Consumer Rights Act), a natural person running a business who enters an agreement directly related to that business, where the agreement is not of a professional nature for them, judged in particular by their registered business activity. The provisions on Consumers in sections 7, 9 and 14 apply to them to the extent the law provides.

3. What the service includes

The App lets you budget video productions, calculate production fees, insurance, markups and discounts, keep Quotes on your Account and export them as client-ready PDFs.
The call sheet generator on the Website works without an Account. What you type into it stays in your browser and is not sent to us.
Vidaset is in beta. We keep developing the App and may change it under section 10.

4. Requirements, Account and entering the agreement

You need an internet connection, a current browser (Chrome, Safari, Firefox or Edge) with JavaScript enabled, and an email address.
The App is available to businesses, professionals and Consumers. A natural person creating an Account must be at least 18 years old.
You create an Account with an email address and a password of at least 8 characters, and by accepting these Terms and the Privacy Policy. Creating the Account enters an agreement for the Free plan for an indefinite term.
The agreement for the Pro plan is entered when you pay for the subscription, for one month or one year, renewed under section 6.
An Account is for one person and may not be shared with others. Keep your password confidential; you are responsible for activity on your Account.

5. Plans and prices

Trial. Every new Account gets 30 days of Pro, free of charge and without a card. After the trial the Account moves to Free on its own, at no cost.
Free includes every feature with two limits: 3 Quotes in total created on Free (a Quote counts when it first gets an amount above zero, and deleting it does not free the slot; Quotes created during the trial or on Pro do not count towards the limit), and a Vidaset mark in the PDF footer.
Pro has no Quote limit and no Vidaset mark. It is a subscription billed monthly or yearly.
Current prices are listed on the Website. Prices include tax. The total amount due, with tax, is shown before you confirm payment.
During the beta we may offer Pro on special terms, in particular the first year at half price with a promotion code. The terms of the offer come with the code. Renewal after the first year is at the standard price.

6. Payments, renewal and cancelling the subscription

Payments are accepted by Link (Sold through Link, LLC), a Stripe company acting as merchant of record. Link issues payment confirmations, receipts and invoices, handles sales tax and VAT, and deals with matters about the payment transaction itself. Your bank statement shows "LINK.COM* Vidaset". The Vidaset service is provided by us.
You pay by card or another method offered at checkout. We never receive or store card details.
The subscription renews automatically for another period of the same length (month or year), at the price in force at renewal, until you cancel it. Link emails a reminder before a yearly renewal.
You can cancel at any time through "Manage subscription in Link" in the App or at link.com. Cancelling stops renewal. Pro stays available until the end of the paid period, and the fee for that period is not refunded pro rata, subject to section 7 and other mandatory law.
Cancelling the subscription is not withdrawal from the agreement. Withdrawal and refunds are covered by section 7.

7. 14-day refund and right of withdrawal

Refund for everyone. Any User, including a business, may give up Pro within 14 days of buying it and get a full refund of the amount paid, with no reason needed and no deduction for the time used. Just write to support@vidaset.app from your Account's email or with that email in the message.
Beta. For purchases under the beta offer (section 5.5) the period in 7.1 is 30 days from payment.
Consumer right of withdrawal. Consumers and sole traders with consumer rights may withdraw from the Pro agreement within 14 days of entering it, without giving a reason. Sending the statement before the deadline is enough, for example by email to support@vidaset.app or using the model form in Annex 2, which is optional. Starting to use Pro before the deadline does not remove the right of withdrawal or reduce the refund: the refund covers the full amount paid.
Refunds under 7.1 to 7.3 are made without undue delay and no later than 14 days after we receive the statement, to the payment method used for the purchase, at no cost to you. Refunds are made through Stripe.
Once refunded, the subscription ends and the Account moves to Free. Your Quotes stay on the Account (section 8).
Apart from 7.1 to 7.3, section 9 and section 15.3, fees for a started period are not refunded, subject to mandatory law.

8. After the trial or subscription ends

When the trial or paid period ends, your Account moves to Free.
Your Quotes stay on your Account. You can open, edit and print them, with the Vidaset mark in the PDF footer. New Quotes beyond the Free limit need Pro.

9. Conformity of the App with the agreement for Consumers

Towards Consumers and sole traders with consumer rights we are responsible for the App's conformity with the agreement throughout its supply, under chapter 5b of the Polish Consumer Rights Act. The App conforms if, in particular, it works as described in these Terms and on the Website, is compatible with the browsers in 4.1 and receives the updates needed to keep it in conformity, including security updates.
If the App does not conform, the Consumer may ask us to bring it into conformity. We do so within a reasonable time, without significant inconvenience and at no cost to the Consumer.
If bringing it into conformity is impossible, we refused or failed to do it, the lack of conformity persists, or it is so serious that it justifies an immediate price reduction or withdrawal, the Consumer may declare a price reduction or, where the lack of conformity is not minor, withdraw from the agreement. The refund covers the part of the price for the period in which the App did not conform and is made within 14 days of receiving the statement.
Reports are made as complaints (section 13).

10. Changes to the App

We may change the App for valid reasons, such as new features, technical changes, security or changes in law, at no extra cost to you.
If a change significantly and negatively affects a Consumer's access to or use of the App, we notify them by email in advance. The Consumer may then, within 30 days of the change or of the notice, whichever is later, terminate the Pro agreement and get a pro rata refund for the unused period.
No change may take away your access to your Quotes. You can always save any Quote to a .vidaset file.

11. Your content

Quotes, brand settings, logos and other content you enter belong to you. We use them only to provide the service. We do not analyse their content, use them for statistics or use them to train any models. You may use the PDFs created in the App without restriction.
You are responsible for your content, including amounts, rates and terms in your Quotes, and for having the right to use logos and data you put in your documents.
When you enter personal data of other people into the App (for example your client's contacts or your crew), you are the controller of that data and we process it on your behalf under the data processing agreement in Annex 1. If you are a Consumer entering such data purely for personal purposes, Annex 1 applies accordingly.
Do not enter unlawful content or use the App in a way that disrupts it or infringes the rights of others.

12. Rights to the App

The App, its code, document layouts, item lists, the Vidaset name and mark are protected. You get a non-exclusive, non-transferable right to use the App for the term of the agreement, within your plan.
The Vidaset mark in the PDF footer is part of the Free plan. Removing it other than by buying Pro is not allowed.
Without our written consent you may not copy, publish or share outside the App its item lists, document layouts or default content, such as clauses, in whole or in substantial part. This does not apply to your own Quotes and PDF documents (section 11.1).
You may not extract content from the App by automated means, such as scripts, bots or similar tools, or use the App to build a competing product or service. Saving and exporting your Quotes with the App's own features is allowed.
You may not decompile or reverse engineer the App's code, except where mandatory law allows it.
All rights not expressly granted to you in these Terms remain with us.

13. Availability, backups and complaints

We work to keep the App available, but during the beta we do not guarantee a specific service level. Where possible we announce maintenance in advance.
You can save any Quote to a .vidaset file on your own disk at any time. We recommend doing so for important Quotes.
Send complaints to support@vidaset.app. Including your Account's email, a description of the problem and the outcome you expect helps us resolve it faster.
We reply to complaints by email within 14 days of receiving them. If we do not reply to a complaint from a Consumer or a sole trader with consumer rights within that time, the complaint is deemed accepted.

14. Liability

Calculation results. The App is a support tool. It calculates amounts from the data and settings you enter. Check every Quote before giving it to your client; you are responsible for its content towards your client.
Towards Users who are neither Consumers nor sole traders with consumer rights:
1. we are not liable for lost profits, indirect damage or the consequences of business decisions based on a Quote,
2. we are not liable for unavailability of the App during the beta, without prejudice to the refund under section 7,
3. we are liable for loss of data caused on our side within the limits in point 4, and you should keep copies of important Quotes (section 13.2),
4. our total liability is limited to actual damage and to the fees you paid in the 12 months before the event, or to PLN 500 for an Account without fees.
These limits do not apply to damage caused intentionally.
You are liable to us for third-party claims arising from content you entered into the App, in particular infringement of rights to logos or personal data.
Towards Consumers and sole traders with consumer rights our liability follows the law and is not limited by these Terms.

15. Ending the agreement and deleting your Account

You can stop using the service at any time and delete your Account yourself in the App (Settings, Account tab, "Delete account"), after confirming with your Account's email. The Account is deleted at once, with its Quotes, settings and plan. You can also ask for deletion at support@vidaset.app; we then delete the Account without undue delay and no later than within one month, and confirm by email.
Deleting your Account cancels your subscription at once. The fee for the current period is not refunded pro rata, subject to section 7 (if you delete the Account within the period in section 7, you may ask for a refund), section 9 and mandatory law.
We may end the agreement with 30 days' notice for valid reasons, such as discontinuing the service, or immediately in case of a serious breach of these Terms, by email. A breach of section 12 is in particular a serious breach. If we end it without fault on your side, we refund the unused part of the fee, and you have until the end of the notice period to save your Quotes to files.

16. Changes to these Terms

We may change these Terms for valid reasons: changes in law, in the App's features or in the payment provider, or to clarify provisions.
We notify you by email at least 14 days before a change takes effect. If you do not accept it, you may end the agreement and delete your Account before then. If a change worsens the terms of a paid Pro plan, you get a pro rata refund for the unused period.
Changes do not affect the price of a period already paid.

17. Final provisions

These Terms are governed by Polish law. Consumers keep the protection of the mandatory law of their country of habitual residence.
Disputes with Users who are neither Consumers nor sole traders with consumer rights are resolved by the court competent for our registered address. Disputes with Consumers are resolved by the court competent under general rules.
Consumers in Poland may use out-of-court complaint and redress procedures, in particular the help of a municipal or district consumer ombudsman or the regional Trade Inspection, see prawakonsumenta.uokik.gov.pl. Consumers elsewhere in the EU may contact the European Consumer Centre in their country.
These Terms are made in Polish and English. In case of discrepancy, the Polish version prevails.
The following form part of these Terms: the Privacy Policy (vidaset.app/privacy), Annex 1 (data processing agreement) and Annex 2 (model withdrawal form).

Annex 1 to the Vidaset Terms. Data Processing Agreement

1. Parties and conclusion

This agreement is made between the User as controller ("Controller") and us, Solvo Film Łukasz Radzikowski, ul. ks. Teofila Boguckiego 4/56, 01-502 Warsaw, Poland, tax ID (NIP) 9591691873, as processor ("Processor").
It forms part of the Terms and is concluded together with the agreement to use the App, when the Account is created. Capitalised terms have the meaning given in the Terms.

2. Subject matter, nature, purpose and duration

Subject matter: storing the personal data the Controller enters into Quotes and settings in the App, and making it available to the Controller.
Nature: recording, storing, organising, making available to the Controller and erasing, by automated means in an IT system.
Purpose: solely to provide the service described in the Terms, that is, letting the Controller create, store and print Quotes. The Processor does not process this data for any other purpose, in particular it does not analyse it or use it for statistics, marketing or training models.
Duration: for as long as the App is used, until the data is erased under section 9.

3. Types of data and categories of data subjects

Data subjects: the Controller's clients and their staff, the Controller's crew and subcontractors, the Controller's staff and other people whose data the Controller enters into a Quote.
Types of data: name, company name, role, email address, phone number, address, rates and amounts assigned to a person, logos and any other data the Controller enters into a Quote.
The App is not intended for special categories of data (Art. 9 GDPR) or data on criminal convictions (Art. 10 GDPR). The Controller does not enter them.

4. The Controller's instructions

The Processor processes the data only on documented instructions from the Controller. The Terms with this agreement, and every action the Controller takes in the App (saving, editing or deleting a Quote, deleting the Account), are such instructions.
If the law requires the Processor to process the data otherwise, the Processor informs the Controller before processing, unless the law prohibits it.
The Processor promptly informs the Controller if, in its opinion, an instruction infringes the GDPR or other data protection law.

5. Confidentiality and security

Only persons authorised by the Processor and bound by confidentiality have access to the data, and only as far as needed to maintain the service.
The Processor applies the measures in Art. 32 GDPR, in particular:
1. encrypted connections (TLS) between the browser and the servers,
2. database access control that lets only the owner read a Quote (row level security),
3. passwords stored only as hashes,
4. database access keys kept on the server side only,
5. database servers located in the European Union,
6. at the Controller's choice: encryption of the content of Quotes and settings in the Controller's browser, with a key the Processor does not know and does not store in a form that allows it to be read; while encryption is on, the Processor has no technical means to read the content of Quotes.

6. Sub-processors

The Controller gives general authorisation to engage the processors listed in the Privacy Policy for data in Quotes:
1. Supabase Inc. (database, EU servers),
2. Cloudflare, Inc. (hosting and data in transit).
The Processor notifies the Controller by email at least 14 days before adding or replacing a sub-processor. The Controller may object within that period; if the parties cannot agree, the Controller may terminate with immediate effect and receive a pro rata refund for the unused period.
The Processor imposes data protection obligations on sub-processors no weaker than in this agreement and is liable for them as for itself.
Data is transferred outside the European Economic Area only under Chapter V GDPR, in particular an adequacy decision (EU-US Data Privacy Framework) or standard contractual clauses.

7. Assistance

Taking into account the nature of the processing, the Processor assists the Controller in responding to data subjects' requests. The Controller handles most requests in the App (correcting or deleting data in a Quote, saving a Quote to a file). The Processor forwards any request addressed to it to the Controller without undue delay and does not answer it on the merits itself.
The Processor assists the Controller with obligations under Arts. 32 to 36 GDPR, as far as information available to it allows.

8. Personal data breaches

The Processor notifies the Controller of a breach affecting data in Quotes without undue delay and no later than 48 hours after becoming aware of it, by email to the Account's address.
The notice includes, as far as known, a description of the breach, the categories and approximate number of data subjects and records, the likely consequences, and the measures taken or proposed. Information not available at once is provided in phases.

9. Erasure at the end

The Controller may at any time delete data in Quotes or the whole Account in the App, and save Quotes to .vidaset files before deleting.
After the Account is deleted or the agreement ends, the Processor erases the data from the database without delay. Quotes moved to the trash are permanently erased after 30 days.
The Processor keeps no further copies unless the law requires it.

10. Information and audits

The Processor makes available the information needed to demonstrate compliance with Art. 28 GDPR, primarily as written answers and a description of security measures.
The Controller may carry out an audit or inspection, itself or through an authorised auditor bound by confidentiality, with at least 14 days' notice, on business days, no more than once a year, unless there has been a breach or a supervisory authority requires it. The Controller bears the cost of the audit.

11. Liability and final provisions

Liability is governed by the GDPR and section 14 of the Terms, except that the limits in section 14 do not apply to liability towards data subjects where the law does not allow it to be limited.
Matters not covered here are governed by the Terms and the GDPR. In data protection matters this agreement prevails over the Terms.
This agreement is made in Polish and English. In case of discrepancy, the Polish version prevails.

Annex 2. Model withdrawal form

(complete and return this form only if you wish to withdraw from the agreement; using it is optional)

To: Solvo Film Łukasz Radzikowski, ul. ks. Teofila Boguckiego 4/56, 01-502 Warsaw, Poland, support@vidaset.app

I/We(*) hereby give notice that I/We(*) withdraw from my/our(*) contract for the supply of the following service: Pro plan in the Vidaset App

Date of the contract: …………………

Name of consumer(s): …………………

Account email: …………………

Address of consumer(s): …………………

Signature of consumer(s) (only if this form is sent on paper): …………………

Date: …………………

(*) Delete as appropriate.